Learn the basic workflow involved in assisting citizens with digital government services.
Build practical skills for online and digital service work.
Understand digital application workflows and common processes.
Learn useful concepts for organizing digital service work.
Develop communication, documentation and customer service skills.
eSevai Training provides practical digital-service learning designed for learners who want to improve their knowledge of online applications, digital workflows and service operations.
This Intermediate course can help learners build useful skills in Government Digital Services. Course enrollment and learning progress are connected to your eSevai Training account, making it easier to continue your learning journey from your dashboard.
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